Dealing with the Complaints
The following are the nature of complaints received in this department.
- Signed complaints
- Anonymous Complaints
- Pseudonymous complaints
- Source information
- Complaints under PIDPI Act
The complaints viz. Signed/received under PIDPI Act/source information received in this department are usually processed and submitted to the Chief Vigilance Officer for orders. Further course of action is taken based on the nature of allegations levelled in the complaint as per the orders of the Chief Vigilance Officer following the procedure prescribed by the CVC.
As per the CVC guidelines issued vide letter No.98/DSP/09/273666 dated 23.01.2015, “if a complaint contains specific and verifiable allegations of corruption/vigilance angle and it is proposed to take cognizance of such complaints, the complaint will be first sent to the complainant for owning/disowning, as the case may be. If no response is received from the complainant within 15 days of sending the complaint, a reminder will be sent. 15 days after sending the reminder, if still nothing is heard, the said complaint may be filed as pseudonymous by the CVO concerned. In no case, any inquiry/investigation be initiated on complaints without receipt of confirmation from complainant on any complaint.” Accordingly, no action is being taken on the anonymous/pseudonymous complaints received in this department and are filed.
On conclusion of the inquiry by the Inquiry Officer, but before the issue of the final order, the matter has to be again referred to the Central Vigilance Commission for second stage advice and according to the advice tendered by the Central Vigilance Commission the action pursued on the complaint would be rested.
As far as the complaints containing allegations against Group ‘B’, 'C' and 'D' officials are concerned, the further course of action regarding initiation of disciplinary proceedings/closure of action would be ordered at the level of Chief Vigilance Officer, U.T. Chandigarh. These cases need not be sent to the Central Vigilance Commission for advice.
Procedure for lodging complaints with the CVO, UT Chandigarh
Please follow the guidelines and act strictly according to the procedure.
A complaint can be lodged only against officials belonging to the organizations over which CVO, U.T. Chandigarh has jurisdiction namely :
- Chandigarh Administration Ministries/Departments
- Chandigarh Administration Public Sector Undertakings
- Co-Op. Organisations
- Autonomous organizations of Government of Chandigarh
- Local Bodies.
The CVO has no jurisdiction over private individuals and other State/Central Governments. Therefore please do not lodge complaints against officials of these organizations.
- Complaints must be brief and contain factual details, verifiable facts and related matters. They should not be vague or contain absurd allegations and sweeping statements since these are liable to be filed.
- Please ensure that the complaint is addressed directly to the Chief Vigilance Officer.
- The complaint will generally be acknowledged by the CVO but it is not possible to keep the complainant up dated with the status of the case. However the complaints are followed by the CVO to its logical conclusion.
- The public lodging complaints are also advised not to continue corresponding on the same subject after receiving the acknowledgement from the CVO.
- For any complaint regarding demanding of bribe, the aggrieved person can contact at Vigilance Department telephone No. 0172-2743410 or Police Station Vigilance No. 0172-2740012. Further, the complaints can also be made with full name and address through Vigilance Department email ID: vigilancedept.chd@nic.in