Dealing with the Complaints
The following are the nature of complaints received in this
- Signed complaints
- Anonymous Complaints
- Pseudonymous complaints
- Source information
The complaints viz. Signed/Anonymous/pseudonymous
complaint/source information received in this department are
usually processed and submitted to the Chief Vigilance Officer
for orders. Further course of action is taken based on the
verifiable nature of the complaint and on the orders of the
Chief Vigilance Officer.
The complaints which are not specific or verifiable in nature
will be filed after obtaining the orders of the Chief Vigilance
Officer. If the same contains any verifiable information/event,
those complaints would be referred to the Superintendent of
Police, Vigilance and Anti-Corruption Police, Unit, U.T.
Chandigarh for enquiry and report. The report of the
Superintendent of Police which does not substantiate any of the
allegations leveled in the complaint, the action on the
complaint would be treated as closed. Before such closure, the
category of the officials involved in the complaint has to be
looked into. If any Group "A" and "B" official is involved in
the complaint, then the matter has to be referred to the Central
Vigilance Commission, New Delhi and their advice for closure has
to be obtained. Only on receipt of the advice from Central
Vigilance Commission the action taken on the complaint will end.
If the report of the Superintendent of Police, Vigilance and
Anti-Corruption Police Unit reveals prima facie/substantiates
any of the allegations leveled in the complaint in which any
Group 'A' and 'B' official is found involved, along with other
'C' and 'D' after obtaining orders of the Lt. Governor (Since
the Lt. Governor is the Disciplinary Authority in respect of all
the Group 'A' and 'B' Officials), the matter would be referred
to the Central Vigilance Commission for advice. After the advice
of CVO is received, the Administrative Secretary concerned is
being requested to cause necessary disciplinary proceeding
against the officials involved.
On conclusion of the inquiry by the Inquiry Officer, but
before issue of final order, the matter has to be again referred
to the Central Vigilance Commission for second stage advice and
according to the advice tendered by the Central Vigilance
Commission the action pursued on the complaint would be rested.
As far as the complaints containing allegations against Group
'C' and 'D' officials are concerned, the further course of
action regarding initiation of disciplinary proceedings/closure
of action would be ordered at the level of Chief Vigilance
officer, U.T. Chandigarh. These cases need not be sent to the
Central Vigilance Commission for advice.
Procedure for lodging complaints with the CVO, UT Chandigarh
Please follow the guidelines and act strictly according to
Complaint can be lodged only against officials belonging to
the organizations over which CVO, U.T. Chandigarh has
jurisdiction namely :
- Chandigarh Administration Ministries/Departments
- Chandigarh Administration Public Sector Undertakings
- Co-Op. Organisations
- Autonomous organizations of Government of Chandigarh
- Local Bodies.
The CVO has no jurisdiction over private individuals and
other State/Central Governments. Therefore please do not lodge
complaints against officials of these organizations.
- Complaints must be brief and contain factual details,
verifiable facts and related matters. They should not be
vague or contain absurd allegations and sweeping statements
since these are liable to be filed.
- Please ensure that the complaint is addressed directly
to the Chief Vigilance Officer.
- The complaint will generally be acknowledged by the CVO
but it is not possible to keep the complainant up dated with
the status of the case. However the complaints are followed
by the CVO to its logical conclusion.
- The public lodging complaints are also advised not to
continue corresponding on the same subject after receiving
the acknowledgement from the CVO.